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How We Choose and Test Psychics At Nebula

At Nebula, we are deeply committed to providing guidance you can trust. 

That’s why we follow a multi-step process to select psychics who appear on our platform. We believe in transparency, and here’s how we ensure only the most qualified, trusted, and empathetic psychics work with us.

1. Application Screening

Each candidate begins their journey by submitting a detailed application. We look for:

  • Relevant experience (minimum 1 year of experience).
  • Educational background (e.g., spiritual development, symbolic systems of knowledge, psychological studies).
  • Specializations (e.g., natal charts, palmistry, aura reading, tarot, clairvoyance).

Only candidates meeting our baseline criteria proceed further.

2. Profile & Persona Evaluation

We assess not only expertise but also soft skills and alignment with our brand values. Our advisors must be able to build real connections with users — especially in emotionally sensitive contexts. We evaluate:

  • Communication style – clear, compassionate, and adaptive to different personality types.
  • Empathy and ethics – the ability to support without judgment, always prioritizing emotional safety.
  • People-centric mindset – each psychic must demonstrate the ability to offer truly personalized guidance, taking into account the unique background, needs, and goals of each individual.
  • Experience with diverse clients – from first-time users to spiritual guru, from different cultures and life stages.

This step ensures our advisors don’t just deliver knowledge — they create a safe, personalized space for meaningful insight and growth.

3. Test Reading: Real-Chat Simulation

This is the core of our selection process — a live simulation that mirrors how real users engage with our psychics.

Our internal team plays the role of a client with a specific, often emotionally nuanced, request. The candidate must demonstrate not just theoretical knowledge, but their ability to build trust and create a meaningful experience.

We assess how the psychic:

  • Responds to emotionally charged or vulnerable questions.
  • Holds a safe, respectful space with genuine empathy.
  • Provides insightful and personalized advice based on their expertise, not vague or generic statements.
  • Adapts tone, depth, and structure to the user's level of experience and emotional state.

This step gives us a clear understanding of how the psychic would truly show up for our users, because the user experience isn’t just about answers, it’s about how people feel during and after the interaction.

4. Final Interview: Beyond Knowledge

The final stage is a structured yet human-centered interview — a real conversation with the candidate as a potential teammate and guide for our users.

Here, we dive deeper into:

  • Their spiritual journey — how they became who they are, what shaped their path.
  • Unique methodologies or signature techniques they’ve developed in practice.
  • Personal values, ethical compass, and true motivation for working in this field.
  • Readiness to become not just an advisor, but a reliable support figure for our users.

We’re not just looking for someone who “knows the answers”. We’re looking for someone who listens, holds emotional space, and genuinely cares about helping others evolve. This is where we understand if the person can become part of the emotional architecture of our platform.

5. Continuous Quality Monitoring

Hiring is only the beginning. Once on board, our psychics:

  • Receive structured onboarding and community guidelines.
  • Are subject to continuous performance reviews based on client feedback and session quality.
  • Participate in internal training.

Psychics failing to maintain standards are removed from the platform.

Why It Matters

This process isn’t just about finding skilled individuals. It’s about building a trusted space for spiritual development — where users feel heard, supported, and guided by real professionals who take their role seriously.

Onboarding at Nebula: How We Prepare Psychics to Truly Support Users

At Nebula, psychic onboarding is not just a checklist. It’s an immersive, transformative experience designed to prepare every practitioner — astrologers, tarot readers, clairvoyants, and spiritual coaches — to hold space for others with depth, clarity, and genuine care.

We believe the quality of every reading begins long before the first message is sent. That’s why our onboarding process is built to do more than teach tools or explain platform rules. It’s about helping each advisor develop the mindset, sensitivity, and skillset to recognize the real needs hiding behind a user’s question.

Structured Onboarding that Builds Confidence

Once an advisor signs the agreement, they receive a welcome package with clear instructions and next steps — so they know what to expect, how to prepare, and who they’ll be working with.

From there, they begin a guided onboarding journey that includes:

  • Step-by-step introduction to how our chat and audio reading systems work.
  • Learning the types of questions and emotional needs users typically bring.
  • Guidance on how to maintain platform policies without compromising empathy or insight.
  • Practice-based learning formats (video lessons, quizzes, scenario-based exercises).
  • Support from onboarding specialists and education mentors.

Onboarding duration varies by psychic type, but in all cases, the goal is the same: to ensure the advisor can start helping people with confidence, clarity, and care — from day one.

We Teach More Than Tools — We Teach to Understand Pain

At Nebula, spiritual guidance is not about giving generic answers. It’s about meeting users where they truly are — emotionally, spiritually, and sometimes even existentially.

That’s why a core focus of our onboarding is training psychics to recognize the real pain behind surface-level questions. We help them develop the ability to:

  • Identify emotional subtext in chat messages.
  • Distinguish between a practical request and a deeper longing.
  • Offer responses that make users feel heard, safe, and truly seen.
  • Stay present and grounded, even when users bring intense emotions or trauma.

Through roleplays, feedback loops, and real-world simulations, psychics gain practical tools to connect on a human level while still using their spiritual techniques effectively.

Continuous Growth: Learning Never Ends

The onboarding journey doesn’t end with a login. Once live on the platform, psychics continue learning through our Continuous Improvement Program, which includes:

  • Optional micro-learning courses to address common early challenges.
  • Access to practical exercises based on real cases from the first weeks of work.
  • Ongoing feedback from the Quality Control team.
  • Mentorship from seasoned professionals and coaches.

Our goal is to give every spiritual advisor not just a strong start — but a clear path to long-term growth.

Personalized Performance Coaching

If a psychic feels stuck, isn’t getting the results they want, or simply wants to deepen their knowledge — our Performance Improvement track is available.

This includes:

  • 1:1 coaching sessions to tackle specific growth areas.
  • Coaching calls with other advisors to discuss case studies and share insights.
  • Advanced learning of esoteric tools or communication techniques.
  • Targeted support based on psychic performance data.

Every advisor also has access to educational mentors who can recommend the right resources, techniques, or even mindset shifts to support their evolution.

Why It Matters

We believe our users deserve guidance that is insightful, emotionally safe, and rooted in integrity. That’s why we don’t allow any psychic to start chats until we’re certain they’re ready — both technically and emotionally.

Because being a spiritual guide on Nebula is not just a job — it’s a responsibility. And we’re here to make sure every advisor carries it with grace, wisdom, and heart.

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